Family Violence Policy
You should call 000 for emergency services if you are in immediate danger.
Kogan Energy is committed to providing confidential and respectful assistance to customers experiencing family violence. Our family violence policy has been developed to assist you if you have been impacted by family violence.
If you have been impacted by family violence, we encourage you to reach out to one of the below support services for specialised assistance:
Organisations:
- 1800RESPECT (1800 737 732) – specialise in providing support to all people who may be affected by family violence.
- Lifeline (13 11 14) – offer services to those experiencing a personal crisis or are thinking about suicide.
- Relationships Australia (1300 364 277) – offer support groups for both abusive and abused partners.
- Aboriginal Family Domestic Violence Hotline (1800 019 123) – provide dedicated assistance for Aboriginal people, including those affected by Family
State Government support services:
- Victoria – orangedoor.vic.gov.au/contact
- New South Wales (1800 656 463) – www.facs.nsw.gov.au/domestic-violence
- South Australia (1800 800 098) – www.sa.gov.au/topics/family-and-community/safety-and-health/domestic-violence-and-sexual-assault/support-services
- Queensland (1800 811 811) – www.qld.gov.au/community/getting-support-health-social-issue/support-victims-abuse/domestic-family-violence
Kogan Energy is provided to you by Powershop Australia Pty Ltd. As such, the Powershop Family Violence Policy also applies to Kogan Energy customers.
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